Payment problems

Listen to a business dialogue in which the client negotiates new agreements. After that, you will have several questions to check your listening comprehension.

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Why is Brian calling Mia?

a) To cancel an order

b) To complain about delivery

c) To ask about payment terms

What problem is Brian’s company facing?

a) They lost their biggest client

b) They went bankrupt

c) They have cash flow issues this month

What is Brian asking for?

a) A discount on the total price

b) An extension of the payment deadline

c) Replace payment with barter

What does Mia emphasize about her company's payment policy?

a) They never make exceptions for anyone

b) Their company's policy is quite strict about payments

c) They prefer cash payments over bank transfers

How does Mia respond to Brian’s request?

a) She agrees as a one-time exception

b) She refuses immediately

c) She needed more time to ask her boss

What is Brian asking Mia to send him?

a) Delivery calendar

b) A list of clients

c) Confirmation of renewal terms